Matt Weckesser Review of BMW of Devon
Excellent Experience from Start to Finish
Excellent Experience from Start to Finish
I went over to BMW of Devon after finding a Certified Pre Owned 3 Series online that I was interested in. John Walden assisted me as soon as I stepped in the door. Honestly, it was the easiest car buying experience I have ever had and certainly the best interaction I have ever had with a dealership. John took me out to to the car I was interested in purchasing and took me thru the process without ever being pushy in any way, shape, or form. I received an excellent value for my trade-in and quickly went over offer and financing terms for the vehicle I ultimately purchased. The negotiation process was simple and never tenuous - it was fair and logical. Once we had settled in on price and trade value we set an appointment to pick up the vehicle within the next few days. I headed over two days later in the morning to finish the paperwork and get into my new car. John answered all of my final questions and showed me every detail I needed to know about the vehicle - at which point I was passed off to Frank Muto to complete all the necessary paperwork. Frank gave me a a full explanation of every document I needed to complete and made sure I arranged financing terms that fit my budget. Again - while offering additional warranty and protection plans I never felt like I was being pushed into anything I didn't want to do. Once everything was signed up, my car was waiting outside with a fresh wash and wax, ready to drive off the lot. It was a truly painless and easy experience. I would recommend this dealership and both of these gentlemen to anyone in the market for a BMW. I look forward to going back and purchasing my next car at Devon as well.
Comments: