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Michele Ienna voice studio

3 years ago

We had a frustrating experience. Our bathroom door...

We had a frustrating experience. Our bathroom door would stick shut and I got stuck in the bathroom the first night until my husband returned to help me get out. We complained and were told to "just not shut the bathroom door". REALLY?....in a 250.00 a night hotel? The 2nd day we came back from a day out to find ALL OUR LUGGAGE GONE! But clothing in closet still there and toiletries still in bathroom. We were very upset and thought our room had been broken into during our day away. Front desk had no idea what happened. After being transferred to the manager we learned they had moved some of our things to a different room. (without a note or a phone call?) SECOND ROOM WAS EVEN WORSE! Right behind the elevators and very noisy, in this room the bathroom door wouldn't close and the carpet dirty with a PEALING TOILET, and the silver wearing off all the bathroom fixtures. Definitely not the quality you would expect for the price. I suggest you find a better hotel. The location is not worth the lower quality for this price.

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