They claimed I was never there on Sept 26th, when...

They claimed I was never there on Sept 26th, when in fact they had my car the whole day looking at it. The Rep Brendon told me that they were going to fix it and scheduled it for today Oct 7th. I even got a reminder for it, via text. so if I wasn't there. How did I get the reminder on my phone. This was an error that Kelly Ford in Beverly did while they were fixing the issue with my recall. And Brendon realized it and told me to come bring my car and they will fix which modular to fix out of the 3 problems there machine told then it was. He believed it was only one of them and he said they will figure out which one it is. I go in today and they telling me Brendon doesn't work there anymore and they no of no conversation we had . No notes in the system. Nothing. Well then how did I get a text and a reminder to come in today. They just don't want to pay for what they did wrong. They are lousy and no one should go to them or by a car from them.