Richard McMahon

Review of Clarkson Company

My home is 13 years old and I started to have pro...

My home is 13 years old and I started to have problems with my old Carrier A/C that was installed when the house was built. The last failure of the Carrier prompted a need for its replacement. Mr. Clarkson came out and explained the cost in fixing my old A/C with the option of replacing it with a new American Standard AC and expanding the existing return air flow which was inadequate. I solicited other bids for a new A/C and Mr. Clarkson's bid was very competitive. So I chose to go with a new American Standard variable speed A/C. This technology saves energy and reduces my operating cost when compared to a traditional single speed compressor A/C. On the morning of the install Mr. Clarkson was there along with his crew and got things started. Micheal led the install team and all members were knowledgeable , efficient and very respectful. They kept me apprised during the day as to their progress. Install was finished late afternoon and Michael instructed me on the new features of the A/C along with setting up the optional web interface. At the end of the day all the old carrier equipment was removed and the floors and stairs to the attic were cleaned. Mr. Clarkson called me after the install and checked on the AC and ensured everything was running and answered any questions I had. I am very pleased with the experience dealing with his company, his employees and my new American Standard A/C. I would highly recommend them whether you need A/C work done or a new unit..