Tyler Kellogg

Review of Almaden Toyota

This is from the new car buyer perspective. I hav...

This is from the new car buyer perspective. I haven't needed to bring it into the shop yet thankfully :)

My wife and I bought a new Prius through Stephen Tran (via carwoo) at Capitol Toyota. The whole purchase process was completely painless. This was actually a huge surprise compared to the reviews I read from others for internet car purchases in general.

1. Stephen was able to compete on price without multi-day turnarounds (I found some of the internet sales teams were very unresponsive)
2. He gave an honest and accurate estimate of when the car would arrive from the port even before I committed to buy.
3. The only add-on pushed was an extended warranty but they applied no pressure to purchase it ( We declined ).
4. Everyone was friendly throughout and we were driving off the lot with a completely as-advertised vehicle a couple hours later (including the 30 minute intro to your new car part at the end).

If Stephen is one of the dealers on your short-list, he's worth the premium. I absolutely recommend him. I've had a harder time buying a road bike. :)