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I've been at 360 many times, on a romatic date or ...

I've been at 360 many times, on a romatic date or family dinner or some friends night out in toronto. Never once we had any problem ordering either appetizers or main or just desserts. Last vist on Saturday May 11 was just a horrible experience, apparently they will force you to order 1 main per person even if some people in your group only wants an appetizer. Terrible waiter we had, very argumentative and loud, he try to make a scene when i ask if we can have everything out all at once.last time i check im paying the bill so i believe i can request how i want my food to be brought out. I stopped talkign to him as he's being very lour and I requested for a different waiter, the manager Arianne came by, she also have an attitude, not even a smile. When I explained to her what happened and gave her our order, she said that each person HAVE to order a main, its their policy but she said she will let it go this time, a $300 bill I paid that night and for that amount of money, Customer service was very poor and they made me feel like they let me stay out of pity and yet my total bill is $300. I dont consider myself cheap taking to consideration that I paid for everyone. Arianne also brag about the view and the lookout floor which is free if you dine at 360 but she even confirmed that at that night there was no view as its a cloudy, rainy day. I've been to 360 many times and I looked over their site just now to see if there's anything there that sayd each guest have to order a main or else they will refuse you to give you service or to let you stay. I even asked her that and she said its their policy so i just said wow so you will refuse customers if they dont order a main, as far as I know that against some law, you just cant refuse customers no matter what they order off the menu, as long as they're dressed right and dont misbehave. Overall experience was terrible, we didn't have a good time at all, terrible people here at 360. The night after we went to Niagara Copacobana, all the waitress, staff are very attentive, every 15min or so they check up on us and fill our water and give us new plates. I will never recommed 360 ever again but niagara copacobana is amazing, what a huge difference on service and the experience we had, great service is definitely a must!

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