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4 years ago

Bad experience with this dealer. My fiance and I w...

Bad experience with this dealer. My fiance and I went in to potentially purchase a used cadilac escalade which this dealer had posted on their website for $19,000. Upon arrival to see this escalade it was in the shop receiving some minor repairs (missing the 3rd row of seats which I was told by Harold the salesman that they had to order them, a dent in the front bumper and back bumper and the center console was also loose and wasn't firmly connected to the base.) We asked Rick who is in charge of Internet sales for Buick if the price of $19,000 was negotiable and he stated that everything is negotiable. We test drove the vehicle and scheduled an appointment to purchase the vehicle the next day. Once we sat down to try and negotiate from $19,000 we were then told that they are a non negotiable dealership. Unfortunately I was misled and my time was wasted with this dealership. After all of the back and forth with the sales manager and saleman they insulted me by dropping the price to $18,700. Dropping $300 off of $19,000 is like dropping $5000 off on a $450,000 house, that is an insult to your buyer. Because they have left a bad taste in my mouth by practicing bad business I will no longer do business with this delearship nor will I recommend them.

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