This hotel has one of the worst customer service. ...

This hotel has one of the worst customer service. I booked this hotel from Friday since I was arriving early Saturday. I called hotel to let them know that I will arrive only Saturday morning so that they will have my room ready. Upon arrival on Saturday morning after 10 hours flight they cancelled whole booking for not showing up on friday and charged a room for no show fee. They rebooked and told me room will be ready only saturday after noon. GREAT. After staying there for 15 days they didn't allow me to checkout an hour later the checkout time. SO much for customer service!! The only good thing of hotel is BREAKFAST.