The AC in my room did not work. It was too hot to ...

The AC in my room did not work. It was too hot to sleep, so I didn t sleep for 3 nights. I brought this issue up to the front desk twice - the first time I was told they fixed it and the second time they told me they would give a different room if they determined there was a problem, which I was then told everything was working fine. Would have left the windows open if it wasn t for spot lights shining right at your face all night.

On top of all that, there was mold and rust in the bathroom and the pool was disgusting (oily brown substance on tiles, fungus and mold growing on the bottom of the pool, rotting wood, peeling paint). WiFi was supposed to be included but there wasn t any available in the whole property.

I thought this was going to be a nice place to celebrate a special occasion but I am beyond disappointed. What a waste of time and money!