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Infested with ants and construction banging 7am, d...

Infested with ants and construction banging 7am, drilling thru concrete noise directly below my room is not a reason for refund for the 4 days I didn't stay. (I booked 7 days, couldn't tolerated it after the 3rd day.) It wasn't even the room I booked. Bait and switched. I was given an "upgrade". My check in time clearly says 1pm. I checked in 1:10pm. I tipped the guy 100 php when he gave me the keys. Then he wanted another 100 php for early check in. I asked airbnb case manager can he make me pay eventho I arrived at the scheduled time. Airbnb case manager just ignored my question (I asked 3 times). Then airbnb case manager rubs it in ."Thanks so much for understanding. I tried to offer you a coupon but it seem you don't like it." That's the kind of service you should expect from airbnb case managers. BE ADVISED airbnb charges 12%-13% fee of your total booking. Update. I gave another star. My honest review is visible to general public for the room I rented. I like airbnb just hope they would protect users from bad hosts.

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