Spencer Kolke

Review of River Rock Grill & Ale House

I am not someone to write many reviews but this wa...

I am not someone to write many reviews but this was such a horrific experience I feel it is necessary to warn you all. It was a very slow Sunday evening and there were less than 10 tables to serve. There were at least 4 waitresses that were working yet it took 30 min before our order was taken. Then it was another 30 min before our food arrived. Not one of the orders was cooked well. It was all so bad if I had given it to someone who was starving they would not have thanked me but threw it in my face because they would think I was trying to make them choke on the overcooked EVERYTHING. The french onion soup was clearly waiting a long time before served to the point where it was basically huge clump of hard cheese and you could not get to the soup. The steak was $36 and was asked to be cooked medium but was so overdone that a lion would have given up on chewing it and left it to decompose in the wild. Then there was the Thai Coconut Chicken (I think that is what it was called) now this was the best thing we got because the vegetables were edible but the chicken was so dry and overdone that it had that dry stringy texture. When we mentioned some of our issues to the waitress and she was extremely rude and back talked when we mentioned the time. We had been there for over an hour when we got our food so we brought it up and she said very rudely "Actually it has only been 30 min, I have it written down right here" now this was the timestamp from when we actually got our order in after over 30 min of being there.

If I could rate RiverRock less I would. Do not go here unless you want unreasonable prices for poorly cooked food with awful service.