I picked my insurance so I could go to this hospit...

I picked my insurance so I could go to this hospital if I needed to. I showed up when to surgery check in no one there. I used the phone and still nothing. After getting checked in went right back for surgery first up. The team was already to go when they were told they had to wait for approval from finance dept. which I thought was all pre approved. Finally after 45 mins. everything was fine. I was in my room the night went well. The next day was noisy that night great nursing very attentive and nice. My last day was horrible. New nursing staff very noisy outside of my room I thought there was a party. You could hear the call ringer to rooms going off and not being answered so figured they were really busy. My ice pack had melted and had busted opened and soaked everything. I called they showed up threw all the sheets and blanket on the floor said they would be back with new ones plus then they would also empty my urine device. Still being noisy outside I thought they just got busy and forgotten I was getting very cold. My physical therapist showed up and we went out to start hoping it would warm me up too. I found where the noise or party was coming from and to my surprise all the nurses were standing there but there were call buttons going off that were being ignored. Back at the room finally got sheets and blanket and the physical therapist got me wrapped up thank you. I know what the nursing staff do is very important and caring and they can't be there all the time I just think this time at least for me they fell short during the daytime. I had great care and treatment from others during my stay so if needed I will go back there.