A very warm welcome on arrival but extremely disap...

A very warm welcome on arrival but extremely disappointed by the the meals we had. 1 was the chicken wrap and the other the Shabby burger. The chips were not only over cooked but extremely greasy so bad that neither my husband or I could eat them. We only have chips as a treat so this made it even more disappointing. We told the waitress who said she would speak to the chef but nothing further happened. I at least expected an apology and/or some reduction on my bill.