N

Nadia Parkinson

4 years ago

re: the walk-in clinic phone consultations. I have...

re: the walk-in clinic phone consultations. I have been on hold for over an hour. The machine tells me that my estimated wait time is 1 minute and I am 2nd in line... why is this taking over an hour and I still have not spoken to anyone?! This is just ridiculous.
I like my doctor at this clinic, however even their direct phone line is terrible service.. booking an appointment makes you feel like you are calling in to someone who doesn t care at all and they are never nice or receptive. Sometimes down right rude.
This place needs work.

Comments:

No comments