Luke Woodhead

Review of Mercure Hotel Amsterdam City

We have stayed in many hotels but this is one of t...

We have stayed in many hotels but this is one of the worst.

Staff not very helpfull you.
I got an electric shock from the air con that didn't work reported it at 1930hrs to get back in at midnight when your tired and find out no body ever checked it.

Doors hanging off hinges a very sharp screw sticking out from mirror.

Just awful ruined the trip no help moving rooms at midnight.

Photos will be added of the room very tired.

Went down to use facility Ice bath but was not in use.

The staff did not try and make it a comfortable experience I recorded a video whilst waiting for five minutes at an empty reception all staff were laughing behind the wall just a shame to see a good hotel chains standard slip.