Nice hotel, good food and drinks. Nice location an...

Nice hotel, good food and drinks. Nice location and great gym. Disappointed in the customer service and communication. Never been to a hotel that refuses me a request for items needed to borrow. As well as never been to a hotel that sends daily bills requesting payment when room is paid up and deposit is put down but they require more because of additional room service charges and or spa, breakfast etc. I had to pay my room in full before i even checked out because they kept deactivating my keys. Never will stay here again.