K S

Review of Grubbs Nissan

This feedback request came auto after I was set fo...

This feedback request came auto after I was set for an appt at Grubbs Nissan for an oil change. Showed up half hour early to check in, was told I didn't have an appt but theymaybe able to fit me in. Said maybe I called another dealership.
Then who sent me the link to leave this review?
Needless to say I was incensed they would call me a liar without checking their system to confirm.
I called the service number back, they found my appt as I stated. Apologetic did not return my time lost. Gas in that car is expensive to be wasted on a business that disrespects customers.
Mistakes in house should never be cast upon customers.
Would give negative stars if I could