I brought my Acura here for service approximately ...

I brought my Acura here for service approximately 2 weeks ago due to problems with the vehicle starting at every turn of the key. I was advised that I had a cracked starter relay which was replaced for a total of $106.48. I was reassured that the problem was resolved & that the technician had tested it by starting it at least 20 times without incurring any problems. I paid the bill & went to start my vehicle & it took me 3 attempts to get it started. The same problem still existed. I returned to the inside & advied the Representative. She in turn advised me to bring my vehicle back in the morning & that she would have the technician check it out. I returned the next day & was told that the Representative who assisted me called out & did not leave any notes on my account; therefore, I had to explain my situation once again. After waiting approximately 3 hours I was advised that I had a bad starter & that it would cost me $546.81 to have it replaced. I asked the Representative why wasn't the bad starter identified the day before opposed to a cracked starter relay. She had absolutely no answers for me. At this point I no longer felt comfortable with them doing any work on my vehicle & advised them that I had to think about it. I then took my vehicle to a local repair shop in my area for a second opinion & they printed the diagnostic report showing me that the numbers on my starter were good. At this point I became very upset & irate at the fact the workers of Sons Honda had ripped me off & were now attempting to RIP me off a second time. I also am not sure that I even had a cracked starter relay or if they even replaced it! My local shop diagnosed the problem as a bad ignition switch. The replacement of the ignition switch resolved the issue & saved me over $300 + dollars. How dare you Sons Honda for ripping off hard working customers. You should be ashamed of yourselves!! You are a fraud in my eyes & I will never return to your business again & will not even recommend you to my worst enemy due to your fraudulent practice!!
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