Cheryl Jaquin

Review of Shooting Star Casino

Decided to turn in early and took a shower and got...

Decided to turn in early and took a shower and got ready for bed. Turned the beds down to dirty sheets on both beds. Started calling to get clean sheets at 10:45, finally got them changed around 12:30 and that was after getting dressed and going down to the front desk. My phone calls fell on deaf ears. Upon checkout the manager gave me a whopping $10 off. Casino was tight but not my complaint. Huge smoking area but small non smoking. In this day and age, more people are non smokers than smokers and they need to start catering to us non smokers as well. Did not eat at "Smoke" after looking at the overpriced menu. Miss the old restaurant that was there. Ate at the buffet and everything was empty. Very slow at getting them filled. Had to keep going back to see if they filled anything. Food was average at best. The young woman in the gift shop was great, very friendly and helpful. Also, the woman who did finally bring us sheets was very nice. She was very frustrated as we were not the only room she had to bring clean sheets to. Seems there is a big problem with the housekeeping staff.