Incredibly nice staff. We accidentally booked an '...

Incredibly nice staff. We accidentally booked an 'economy' room which was unintentional. It was a really small room. When we spoke to the front desk, they were very understanding about the issue. The first night we couldn't move as the hotel was full, but the following night they moved us in to a standard room free of charge. They even gave us a complimentary bottle of prosecco.

The free breakfast and drinks in the room is a great add-on. And the hotel couldn't be more conveniently located - only a stone's throw from San Marco, which has great tourist attractions and also a direct taxi to the airport.