The room I checked in was clean and spacious.

The room I checked in was clean and spacious.
Food in buffet tasted good but could be better and choices could be more.
Room service was very horrible.
Employees' attitude/service was a nightmare. They were either unaccommodating, unwelcoming, apathetic or rude.
During our stay, we could hear banging/pounding sounds from above like occassionally there were stuffs being moved or renovated.
For a 5-star hotel, it's not worth your money (unless they change employee attitude)