Andy Grossberndt

Review of Vancouver Airport Authority

Have travelled through this war zone on five diffe...

Have travelled through this war zone on five different occasions, the one time we flew through Winnipeg instead, a little further to go but thank you expedia. We flew on WestJet everytime and they may be part of the problem. When travelling to Hawaii you go through customs then they make you sit in the STUPID little room until you can identify your bags on a computer terminal?? You loaded it in Calgary so WTFrig is that all about. On our last trip to Oahu we sat in the STUPID little room for a very long time waiting to identify our 1 bag. When we finally identified it we were released. We then ran to the other end of the airport the whole time listening to them calling last boarding. When we finally got there they were in the process of closing the plane door. The incredibly rude SARAH lectured us on being late and they generously decided to let us board the plane. On arrival to Oahu the bag never showed up. Could write about 10 pages on this wonderful experience but I think you get the drift. Not sure if this is a WestJet Problem of Vancouver Airport problem but having travelled extensively we have never run into a repeating problem so many times at one airport.