No frills online store. One word to describe it: "...

No frills online store. One word to describe it: "eh". Fine when things do go correctly, order arrives fine, dispatch within two days and ok packaging. But nothing special or better than average. However when their customer service is where it falls apart. Unenthusiastic, very few actual reps and on hold for 20 mins a time. Hung up on me the first call. The live chat just said it has been idle for too long and ended the chat,. It was idle because no one responded! Only buy here if the price is significantly cheaper than other stores.