UNRELIABLE, NON-EXISTENT COMMUNICATION, TERRIBLE C...

UNRELIABLE, NON-EXISTENT COMMUNICATION, TERRIBLE CUSTOMER SERVICE.... booked a cab for a 6AM airport ride 24 hours in advance...called at 5:45 to find that no one had 'picked up' the cab... they claimed they made it urgent..i phoned back 15 minutes later.. told a cab had been assigned...call 15 minutes later... told the cab was 5 minutes away so I went outside to wait...called 10 minutes later...i was told the cab was less than a mile away... called 10 minutes later after no show and was told that the driver had driven to the house and I wasnt there! (total BS since I was in front of the house the whole time)... they then said they would try and get the driver back..i called back 10 minutes later and it was like deja vue, no cab assigned and that they would try and make it urgent.. I hung up and my wife got out of bed to take me to the airport with all 5 kids... NEVER, EVER USING YELLOW CAB AGAIN