Lovely location. Nice appearance and you enter the...

Lovely location. Nice appearance and you enter the hotel (would not expect it coming in through the approach road). Lobby area is chaotic when more than 10 people are are around. Beautiful view from the lobby bar, pool and the Governor's restaurant area. Beachside seafood restaurant is a pleasure to dine in. Service at the Governors can be improved significantly. Overall the staff is friendly but can do with customer service training. Tired rooms and very disappointing bathrooms. Overall, rooms urgently need updating, particularly if Mt Lavinia wants to retain its iconic reputation.