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Amanda Fehr

3 years ago

I had contacted ICS to perform some investigative ...

I had contacted ICS to perform some investigative work overseas and can honestly say my experience with the company has been transparent and extremely professional. The initial call to discuss my request was discreet and at a time of my choosing. The ICS website is easy to navigate and upload case information and payment. Shortly after my initial consultation, I no longer required an investigation but had already submitted payment to the case (before the start of any work). Subsequent email and telephone conversations with the Lead Investigator and Vice President of the company positively reflected the companies values, and they kindly refunded the balance. I thoroughly recommend ICS services and the staff that worked with me (Chris and Randy). Thank you so much, it's refreshing to see a larger company hold fast to the values on which it built.

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