Wendy Saathoff

Review of Palazzo Versace

I booked the balcony suite for a surprise. Not sur...

I booked the balcony suite for a surprise. Not sure who got a bigger surprise. I was so disappointed with the furniture which was extremely worn and torn (I have picture to back this up). I definitely wouldn t recommend and I have stayed at much better hotels on the Gold Coast. I would not rate the Versace a 5 star. When I did bring it to the staffs attention at the front desk I was more or less dismissed and I ve sent an email including pictures and no reply. Customer service??? I think not