VERY BAD EXPERIENCE!!

VERY BAD EXPERIENCE!!
VERY BAD EXPERIENCE!!! i will call the police, the phone was an emergency for me and their lie has caused me a lot of side effects!!! Here is their constant lie:

28 august:
,,This email is to confirm your recent order.
Date 28/08/2019
Thank you for your recent purchase.
Orders are dispatched up to 7 working days but we aim to dispatch quicker.
Once your order is prepared for dispatch it will be sent using one of our next day delivery courier services. You will usually receive an email or text notification with your tracking details."

AFTER ME CHASING THEM, I'VE GOT ANOTHER POSTPONE:

4th sept:
,,We aim to dispatch all refurbished devices within 7 working days* as stated on your confirmation email that was sent to you when you placed your order with us, you are currently still within the dispatch time frame.
However, if you have not received your tracking by 5PM on the 10th working day* please contact us so we can investigate this further.''

11th of Sept:
,,On behalf of Quick Mobile Fix, I would like to personally apologise for any inconvenience this has caused you. To ensure that this does not happen in the future, we have taken all necessary steps. We would appreciate your support on this matter.
Please allow us up to 4 additional working days* for us to complete further quality control tests on your device. ''

18th of Sept:
,,We are sorry about the delay with your order.
This is due to be dispatched between today and Friday. ''

19th Sept:
,,Please allow up until this Friday for dispatch.''

,,We understand that you are waiting for your order and would like to thank you for your patience.
Our dispatch team guaranteed that all the delayed orders will be fulfilled without any further delays, so please expect your order to be dispatched as soon as possible, which is by today or the beginning of next week at the latest.''

LIES, LIES AND AGAIN... LIES!!! I will use all the proofs to get you down, you can't mess with people's life as you wish!!! Why don't you refund if you don't have the phones???? Really don't understand your attitude!!

_____

AFTER ALL THESE CONVERSATIONS SOMEBODY FINALLY REPLIED and I cancelled my order 15 days ago!

I cancelled my order which was acknowledged and confirmation of the cancellation was sent but I was told I would receive a refund within 14 days which HASN'T happened! I have emailed multiple times to which no reply! WHEN I"M GONNA GET MY MONEY BACK????