I am a commercial contractor, I buy material for a...

I am a commercial contractor, I buy material for a living, this was quite possibly the worst customer service experience of my life. Ordered 3 pendant fixtures that supposedly had a 3 day lead. Ordered in mid April, followed up with very spotty response for several weeks - weeks turned into months! Just got the lights 1st of August (3 or 4 months). I got a tracking number from customer service 3 days "after" the lights had already arrived at my location. Pa-freaking-thetic!!