Kathrin Brandenburg

Review of Gran Hotel La Florida 5*

great hotel, great location if you want total peac...

great hotel, great location if you want total peace - not for a city visit; complete service desaster - in the late afternoon waited more than 2 hours until the room was ready (until about 17:00 clock) first day messed up; untrained staff in the restaurant - for example, ordered a glass of beer and get a bottle and wine glass; impossible organization, no free tables for hotel guests because all are reserved for guests who never come; very bad traffic connection with public transport from evening at 19:00 o'clock no more or taxi for 40 ; the promised shuttle bus does not exist;