C

I've gone to Ogden Regional before to get steroid ...

I've gone to Ogden Regional before to get steroid infusions. The gals at the infusion center are great, it's everything else.
I have MS, so I have to get yearly MRI's and bloodwork done. I got an MRI done in November. I told the staff I needed it compared to a previous MRI. Here it is 2 months later. My MRI still hasn't been compared, no only that but my MS clinic can't reach the people from the radiology department. They've called more than 20 times and can't reach anyone. It's vital for my health that I get those MRI's compared. It's the only way we know what next step to take. My clinic also sent in a bloodwork order back in November when they sent in my MRI order. They couldn't find the order. I called 3 days in a row at the beginning of January, after talking to my clinic and them saying they sent it in. I go in today( on a Saturday before 12:00) telling emergency that I have an order and it needs to be filled but it's in an email. They call the necessary people and get told that they can't take it off my email due to HIPPA laws.. I've emailed them to a nurse before so I know it's not. Needless to say I'm not happy with Ogden regional and will not be recommending them to anyone. This is ridiculous, and no one should ever be treated like this when the necessary steps are being taken and it's important for your health that these be taken care of in a timely manner.

Comments:

No comments