J G

Review of Palazzo Versace

I stayed in the Superior Room for 2 nights in Marc...

I stayed in the Superior Room for 2 nights in March. The service was terrible with extremely rude and unhelpful staff who thought they were superior. Our sheets had large rips in them (one of which was over 30cm) and the bed was filled with sand and dirt.
Upon checkout I lodged a formal complaint and I am yet to receive a response. Would not recommend staying at this hotel.