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Faith Morales

3 years ago

My mother had a surgery done and while in another ...

My mother had a surgery done and while in another hospital she got covid 19 so I had to make a decision on where she could go for recovery and because of her having covid my options where limited so after some online research I picked this place cause it had 4 stars and good reviews and let me tell you I was so wrong..from day one I had issues I could not get any nurse or doctor or anyone to tell me how she was for a week after calling at least 10 times a day. The front desk lady told me that this is a issues and they never pick up the phones..so I did get a call back from the social worker and she could only help me so much but just to find out how she was doing was a nightmare. they lost some of her belongings which has still not been resolved and I've had issues with her care and I've called everyone the head guy and still nothing..so thank God she is home now but I'd think twice before sending my loved one here..

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