Christa Anderson Review of Quick Mobile Fix
Please do NOT send your phone off here. I have nev...
Please do NOT send your phone off here. I have never in my life left a review on any company, not even a good one as I am not really that type of person but I have never experienced such bad service before andI wouldn't wish this kind of time wasted on anyone. In detail, I sent my IPhone 7 Plus here as it was very damaged. I wanted a specialist to fix it so I came across QuickMobileFix and I thought they're website etc was very professional. Bearing in mind I paid for express delivery, a week after I sent it off, they finally called me on a mobile number saying they needed my Order ID, so I paid for a diagnostics as I wasn't sure of the problem and gave it to them. The next day I received a message that it was in the hands of their "tech team" and they would contact me shortly about the problem so I waited. A week later I tried to email or call back the mobile number that originally contacted me, no response. The mobile number no longer even dialled. I waited. Two weeks later, I received an email saying they needed the PASSCODE to my phone in order to do a diagnostics... but they said they were testing it 3 weeks ago. This is around a month after sending it off, I was fed up of waiting as they clearly weren't planning on doing anything anytime soon so I emailed them saying I wanted my phone returned to me and a full refund, which thankfully they did after waiting another week. Once I received the phone, I realised they had sent it back in PARTS, with the screen and the back not even attached to eachother. So please, please don't waste your time. I honestly believe they don't even know what they are doing.
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