Mary Riley

Review of Acu Temps

Our air conditioning unit stopped cooling in the m...

Our air conditioning unit stopped cooling in the middle of the afternoon on a Friday. I called our regular a/c company to come put immediately and they were booked till the following Monday! That doesn't work in Florida in July!!!! We needed someone immediately. I called around to several places and found Scott's one hour air, they wanted a $120.00 fee upfront just to come out same day on top of any repairs needed and would not be at my home until 11pm at night! Seriously? Ridiculous! I saw accutemps website online and they were local to Lakeland and had excellent reviews. I called and spoke to the most wonderful, understanding, and kind person by the name of Julie. Not only was she extremely helpful but informed me they could have a technician to my home within the next 2 hours! WOW!!! And, at a very reasonable service call price.(much lower than Scott's one hour air)! Like many elder Floridians I needed a no contact service call due to the whole pandemic going on. She was so diligent and understanding and made sure that would happen! The service tech Felipe Orozco Jr. was fantastic!!!! He had the problem solved and fixed within a matter of 20 minutes and we had cold air in our home again. The capacitor needed replaced and it was done quickly and at a very reasonable cost. Thank you Felipe and Julie! I will not hesitate to reccomend your company to anyone in need of heating and cooling services! Truly a great company.