MY FAMILY HAD A HORRIBLE EXPERIENCE...WE HAD TO TU...

MY FAMILY HAD A HORRIBLE EXPERIENCE...WE HAD TO TURN AROUND AFTER 10PM & DRIVE BACK HOME.. MY CHILDREN WERE SAD & CRYING DUE TO MANAGEMENT NOT BELIEVING IN CUSTOMER SATISFACTION. IN MY OPINION THE STAFF NEED TO BE TRAINED AGAIN.. YES THEY SMILE & THEY WHERE FRIENDLY HOWEVER WHEN HANDLING CONCERNS THERE'S SOME UNPROFESSIONALISM GOING ON.. THEY ONLY CARE ABOUT MONEY...NOT SERVICES