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Peter R

3 years ago

For many, buying a car is stressful, wishing you h...

For many, buying a car is stressful, wishing you had a relative working in the car business. Well, at Miles Chevrolet in Decatur, Il, after buying a 2018 Malibu, dealing with Jarrod Campbell made us feel like we at least had a neighbor working in the car business. We had the feeling that Jarrod understood what service was all about: that the customer needs to leave the dealership like they paid a fair price, listened to, and treated with respect and honestly. No BS, no high-pressure, and once a decision was made or a question was answered, that was it. Now that we are the happy owners of a great car (we wanted to buy and American brand), we are looking forward to a long-term relationship with the Service Department thru the years of ownership. Oh, and by the way, when we left our garage remote in the trade-in at the dealership as we drove away in our brand new Chevy, Jarrod delivered it to our house that night. Wow, that is what a neighbor would do!

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