T

Tom Abram

3 years ago

Whilst I was very happy they got in touch with me ...

Whilst I was very happy they got in touch with me initially about the claim, I have a feeling they're a bit of their depth with this carphone warehouse job. Very poor communication standards. They don't answer the phone. No response to emails. Web chat client does not work. When I click accept claim, the link doesn't take you anywhere or tell you what the next steps are. If someone from the social media team is reading this, please get in touch. As I'm really struggling here.

Edit: someone got in touch to say the claim is moving along basically, fair play.

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