Dudley Hawley

Review of Fairmont Scottsdale Princess

This is about the fourth time that we have used th...

This is about the fourth time that we have used the Princess for a family vacation - we have been there 3 times for Thanksgiving and this time for Easter. The entire family gets to enjoy the many aspects of your property - great restaurants and other facilities for the adults and not only facilities that cater to the kids, but great activities aimed specifically at the kids.
In the past 10 years we have also taken two vacation trips to Maui and found the Kea Lani to also be a fantastic property.
I have always been impressed with how well trained and how attentive the staff has been to all of our needs. I would like to mention that on this past trip I felt like a few of the staff were not quite what we have experienced in the past from everyone that we encountered - everybody was very polite and professional but it seemed like some were not as familiar with the hotel and what was available. I don't know if the expansion last year has caused this or not. Not a major criticism at all, but actually a compliment on the norm for your organization that has the bar so high that any small blemish becomes noticeable.
We have always used one of the Cholla Suites as the base for our family and were disappointed when we could not get our "normal" accommodations - that is until we got to our Master Suite at Sunset Beach, which turned out to be even better than what we have had in the past.
Another Great Fairmont Experience!!!!!