Natalie Estes

Review of LoCicero Medical Group

Terrible wait times. I have always been happy wit...

Terrible wait times. I have always been happy with my Dr. - Dr. Sindler to manage my Hashimoto's disease. However, the overscheduling of patients is ridiculous. Unless you get the first appointment of the day, the wait time is atleast an hour. I waited for 2 hours yesterday and finally said something after hearing the insulin dependant diabetic man sitting next to me, let the nurse know he had been waiting for 2.5 hours and still had a patient in front of him to be seen. The nurse response to him was "you can leave and go get food and come back when you are done". I said that I had a business to run, 2 kids to pick up from school and couldn't wait 2 more hours to be seen and the response was "you can come back later", to which I said, no, I would rather find a new dr. that can see me on time. The response I received was "ok, you can find a new dr." WOW! This is the most unprofessional practice I've ever been to. So, I wasted 2 hours of my day sitting at this office, never saw the dr. and now I will be finding a new office. I have a handicapped son and we are constantly in Dr.'s offices, and have NEVER waited 2 hours to be seen. The diabetic man next to me wanted to make sure the wait wasn't due to an emergency or unforseen circumstance. It wasn't. It was due to overscheduling - again. This happens ALL the time at this office. I will be taking my business elsewhere and contacting Humana military to remove Locicero Group from the referral system.