Ingrid Tamez

Review of Gateway at Lubbock

The staff is really nice and friendly, when someth...

The staff is really nice and friendly, when something breaks in the apartment maintenance is pretty fast about fixing it within a day of the service request. They're very pet friendly and the dog park is great! You have to pay $20 to receive packages but you can pick up your package any time, even after office hours (except now with covid). There were some problems when I first moved in because they were under new management, but everyone was very nice and helpful. The internet is pretty good, they recently changed it to a better company and you don't have to pay extra for better internet anymore. There's lots activities that the front office does for the residents that are always nice to go to (you normally win free food and stuff). Sometimes the front office will send you emails saying you have to pay for random things ans they'll say the sent them out "on accident."