Was in town for the Convention center and we staye...

Was in town for the Convention center and we stayed at a near by hotel. When we arrived no was there to greet us. We finally found a employee. She said they was short staffed. She seated us. Then didnt know anything about the wine selection. So I ordered a Cherry coke. They was out of baked potatoes so they substituted with mashed potatoes
( disgusting) my steak was cold.I never received a cherry coke.