Buyer beware doing business with this dealership.

Buyer beware doing business with this dealership.

I accompanied my daughter to purchase her dream car, an Audi Q5, which she purchased in August 2019. Part of the documentation we signed was proof that we saw the CARFAX report.

Soon she was having an issue with the backup camera and rear sensors. She sent emails and left voice mails to Autobahn asking for advice, but they did not respond.

Since the vehicle was still under warranty she took it to a local Audi dealership who informed her that the car had been damaged, so they could not do the repair under warranty. The estimate to repair the damage was >$2,000.

She kept the car for a few more months but then decided to trade it in for a different vehicle. While trading in the Audi, the dealership we were working with asked us if we knew that the Audi had been damaged. We did not because Autobahn told us that the CARFAX was clean. This at least explained the issues with the rear sensors and camera.

The damage to rear occurred on 4/2/19 while the vehicle was owned by Autobahn, well before we purchased the car from them. We can only assume that the clean CARFAX we were shown was printed prior to the damage (first available to CARFAX on 4/24/19).

The bottom line is that you should proceed with caution when dealing with this organization. They are not trustworthy.