My advice for anyone getting a pool ... dont be fo...

My advice for anyone getting a pool ... dont be fooled by pictures in a flyer, unless you pay for the beautiful landscaping in the pictures dont expect anything but piles of dirt.
Our pool is beautiful but the destruction left behind is a nightmare.
Ask questions and get everything in writing. Leo is a smooth talker and you will receive a quote then a bill... make sure everything you talked about is on both.
Neighbors were kind enough to allow us access thru the joining fence ...Leo arrived the morning they started and rather then take care on taking down the fence he broke the fence posts right out of the ground.
Dont worry Leo said we will fix it....BS
Fence is still in pieces....
The company Koho hired to dig the hole put a bin in our driveway for the dirt again no care was taken..no wood was put under the bin..sinking into our driveway in various spots and drag marks... again Leo was made aware he promised to correct this ...again never fixed.
If in negotiations they tell you they will put everything where it was they do not.
We negotiate a pool with specific depth we were expecting grandbabies so we wanted something for them to grow into....3.5ft in shallow.... 4.5ft in the deep... as they dug it was very apparent they had dug far beyond this.... i kept asking the guys ... they responded with its a sports pool... ignorning me ..i was texting Leo only to be ignored... once we signed the contract and he got the deposit... the only time he would contact me was for more money.
Sand was poured...cement .... and pool was was totalky not what i asked again i complained to the guys again i was told it was my eyes and it was a sports pool...
Leo had to come out to check on a city issue and i had a melt down yelling that this was not what we asked for and true enough he finally measured and it was 8 feet ... i was so upset i just wanted to sell the house and move ... something to bring us joy was causing us stress and anxiety.
They had to refill the pool and re cement finally getting it right.
The day arrived to put in the liner and the water.... because they were having a crisis at another job this process was rushed.... we used the city water and because the crew was in a rush to get to this other job they did not have the city clear the lines .. we got sludge black dirty water ...we pointed this out to the 2 guys left and they said it was the liner .... Again a call to Leo ignored ...the guys said it would clear in 24 hours
Well never cleared I called the city of Barrie and sent them pictures of the water they could not apologize more they told me to call Leo and tell him to drain the pool and they would refill it at no costs.
Leo refused he called the city and told them in time the chemicals would clear the water. Leo then called me and told me the same and that the only inconvenience would be to him because he would have to replace the filters and the chemicals used no mention of the hydro used by us by running the system non stop for days.
Finally a week later a clear pool .... filters were so disgusting we called to have them replaced ... no call back from Leo FILTERS NOT REPLACED AS PROMISED.
We found a tear in the liner near the stairs ... Leo again ignored the call ..
We had to call the electrician to train us on how to vacuum the pool and how to hook it up .. Leo just left us with a mess...
Then the wood flooring that we had outside our doors that Leo said would be put back down had literally been either destroyed or buried ... one guy said we will fix this up dont worry... but here we finally had a pool .... our property was destroyed around it ...the fence was destroyed... the guys at one point actually drove over the gate rather then move it ... our driveway was caved in....to get to pool we had to walk though mud and dirt.
Our dream was now a nightmare, we had to make a choice to be continued