From my review on trip advisor:

From my review on trip advisor:

This was our second stay at this resort. Our first time staying in the Diana's Oasis Room.

THE BAD: The shower has mold throughout it and outside the shower on the floor there is more mold. The vent in the bathroom is caked with dust, probably hadn't been cleaned in a year. There is mold in the grout around the Jacuzzi. The hydraulic door arm on the pool door is overly rusted. And the far side of the pool was dirty. They obviously need to better train their housekeepers. I took pictures of all of the issues and took them to the front desk to show them. The front desk agent seemed genuinely concerned and sorry. She wanted us to notify them when we would be leaving the room and they would do a deep cleaning of the room, so we did and they didn't. The maid did nothing with any of the issues and didn't even vacuum, probably because when we were leaving we saw the maid smoking a cigarette next to her cart with all of the clean linens on it, I'm not a fan of clean towels and sheets that smell like cigarette smoke, so I went to the front desk to let them know. After she was done smoking she dropped the cigarette on the sidewalk and left it there, now shes littering on the property she is supposed to be keeping clean. The next day we see the housekeepers doing the same thing, so either management doesn't care or the housekeepers don't.

THE GOOD: The food was excellent. My wife and I are gluten intolerant and they were great at accommodating us. Our waitress Theresa was excellent, she and the chef went out of there way to find gluten free rolls and desserts for us. For breakfast the gluten free pancakes are excellent (taste kind of like cake batter). The games in the game room were fun. Tanlines Tiki Bar was great the food comes from spooners cafe and the Steak and egg burger was really good.

I won't be staying in the Diana's Oasis room again. The Garden of Eden Apple are much bigger and make more sense having the fireplace in the bedroom rather than the pool room. I would hope that management takes the mold issue very seriously, Mold can cause respiratory issues and needs to be properly treated. And if the rooms were being properly cleaned every time these issues wouldn't be happening, which tells me that your housekeepers don't know how to properly clean a room and the housekeeping manager is not inspecting the rooms. For the money that I paid I should not have a room with mold in it.