Zero stars.

Zero stars.

Where to be begin with these scammers. A phone was ordered 29th of November. >>PRISTINE<< iPhone 5 with complete bundle. They state a pristine phone has no damage very well looked after and a complete bundle comes with box and all apple accessories. First of all the delivery. 3-5 business days. The phone arrived on the 23rd of December. This was a present from the big man himself on Christmas Day there for there was no time to return or exchange before Christmas. When the phone arrived the box arrived battered and extremely dirty not only that but the box was that of an iPhone 5S. Not an iPhone 5 there for creating the illusion that there was a 5S in the box for the person opening it not an iPhone 5. I was annoyed but willing to ignore it. Opening the box I found the phone with scratches on it straight away on the home button and down the side which scraped off the slate grey paint and exposed silver underneath so quite a deep scratch. The phone was covered in sticky residue and I would definitely say without hesitation that this would fall under the category of an excellent phone condition. Not a pristine as I paid for. When opening the box the charger wasn t in it it was loose in the bag. When trying to put it back in the box we found it wasn t an apple charger and was a cheap knock off no doubt bought off eBay for a quid and didn t fit in the charger part of the box. Not only are knock offs dangerous but this one was so knock off that it didn t even work.