The previous reviews must be old because it certai...

The previous reviews must be old because it certainly hasn't been the experience my family has gotten. Pain med request at 10AM not received until 3PM. .Bathroom assistance calls taking 3 hours. Dining experience... sub par and that's being kind. Staff in dining area heard saying patients are ingrates. "they should be grateful to have a hot meal" "such ingrates" Seriously... these people are paying high costs for these services. Staff actually seen turning their buzzers off and then telling patients.. sorry I never got your buzz. My family is moving out, knowing they can do better on their own. This comment is going further because once my family is out I will reach out to higher ups and board members to let them know how ignorant their staff is.