We love going to Chessington but was disappointed ...

We love going to Chessington but was disappointed with waiting around for rides while staff were having a chat for 5 mins before starting the rides when everyone was on the ride securely and it was safe to depart. When it was mentioned on twitter you get asked to pop into guest services to let them know but you would have to queue for 2 hours to speak to someone. It was very busy as it was Easter weekend so expected queues but unless you have fast track expect to be in massive queues while they give all priority to the fast trackers. It's fair enough to save seats for fast track but not to fill the whole ride with them when others have been waiting 2 hours to get on a ride. Other than that it is a great park and very clean and well layed out