Joshua Mendenhall

Review of Scott clark toyota scion

Salesman was great to work with, but when it came ...

Salesman was great to work with, but when it came to appraising my vehicle for trade, they appraised it at 5,000 under rough trade value. I told them that carmax appraised it at 3,000 more than they did. The response I was given, unsure of the managers title, was "then go to carmax". Didnt offer to try and match or anything. Salesman said he was going to talk to another manager the following day and call me, have not received a call back.

I understand that everyone thinks their vehicle is worth more, but knowing that the vehicle is under what normal mileage should be, not a blemish on the truck, and has many factory features that other vehicles with the same trim level do not. I feel that the appraisal is wrong.

I came here based on the great reviews and the quality pricing but left highly disappointed.

Update: After being told that they would be able to come up and give me a better price, they back out and changed their story. Now after I tried to manage a couple things on my end and taking a credit hit based off of what they told me and for them to change their minds half way through. And after requesting to talk to a manager they tell me they are too busy to talk to me.

This dealership is a joke.