Zac Lessin

Review of Acu Temps

I called after hours and after a power outage and ...

I called after hours and after a power outage and my fan in my air handler was not working. I got the install tech JOSH, who, unlike other companies, listened to my concern, suggested possible self solutions and even looked up my warranty, which he 100% did not have to do. After our 10 minute call, his suggestion worked and got it running again. I can not begin to tell you how much that 10 minute call meant to me.

Before I called, I was stressed, frustrated and within 10 min, he talked to me like a person and was even laughing with me. I will 100% call this company again for ANY repairs or concerns, because if that's how I was treated at 8PM on a Sunday night on a holiday weekend, I can't imagine how nice and friendly they would be on a "normal" work day! Thanks Josh for your help, kindness and understanding. BZ for the job well done.